Key takeaways
- The pipeline construction and contracting companies actually run: Opportunity, Site visit, Estimate submitted, Negotiation, Awarded.
- Where the revenue leaks: Tenders submitted and forgotten.
- Tallium AI CRM is a flat $99 USD per month for the whole workspace with unlimited users included.
- Every deal carries a next step with an owner and a date, which is the habit that fixes the leak above.
- Enquiries arriving over email and phone, which is how most construction and contracting companies in Ireland get found, are captured as leads with the source recorded.
The pipeline construction and contracting companies actually run
Most CRMs ship with a generic lead-to-won funnel. For construction and contracting companies the stages that carry information are 1. Opportunity, 2. Site visit, 3. Estimate submitted, 4. Negotiation, 5. Awarded. Rename the default stages to these once and the board immediately tells you something useful, because a deal sitting too long in "Estimate submitted" is a different problem from one sitting in "Site visit".
Where the deals actually leak
Tenders submitted and forgotten. Construction cycles are long enough that a bid can sit for two months, and nobody chases what nobody is tracking. Ageing on the board is what surfaces it: the deals you need to see are the quiet ones, and quiet deals are invisible in an inbox and in a spreadsheet.
Consultants, main contractors and clients linked
Construction deals involve several organisations. Contacts linked to companies show who influences an award, not just who signs it.
Long cycles that do not go quiet
A bid can sit for weeks between stages. Dated follow-up tasks are what keep a slow deal alive rather than dormant, and ageing on the board makes the quiet ones visible.
How this works for businesses in Ireland
What works in Ireland is not always what the software assumes. Irish SMEs frequently sell into the UK and the wider EU from a small home base, so one clean pipeline with clear owner and next-step fields does more work than multi-region CRM configuration. Tallium AI CRM is set up for that: enquiries arriving over email and phone are captured as leads with the source recorded, deal values are entered in the numbers your team quotes in EUR, and the whole team, from a two-person Ltd company to a forty-person operation across Dublin, Cork and Galway, works from the same records at one flat price. Common verticals here, including IT and software, professional services and construction, all run on the same default pipeline with the stage names changed once.
Everyone in the business, on one system
A contracting company rarely has a clean split between sales and everyone else. The person who answers the phone, the person who prices the job and the person who chases payment all hold part of the relationship. Because every user is included at one flat price, all of them can be on the record instead of only the closers, which is what makes the history true rather than partial.
Tallium AI CRM vs running leads from a shared inbox
A shared inbox is where most teams start, and for pure conversation it is fine. As a lead management system it has one structural flaw: an email has no owner, no stage and no due date, so triage depends entirely on who happens to be looking. That is why response times swing from ten minutes to three days with no pattern.
| Tallium AI CRM | a shared inbox | |
|---|---|---|
| Ownership of a new enquiry | Assigned on arrival, always somebody's job | Whoever opens it, if anyone does |
| Source tracking | Captured at entry, reportable by channel | Guessed later from the email signature |
| Status of an enquiry | Explicit stage on a pipeline | Read or unread |
| Follow-up | Dated task with an owner | Flag the email and hope |
| Duplicate enquiries | Matched to the existing contact | A second thread, answered separately |
| Reporting on lead volume | Live counts by source and stage | Counting emails manually |
Why teams choose Tallium AI CRM
Fast on a phone, because that is where sales happens
The pipeline, contact search and task list are usable one-handed between meetings. A CRM that only works properly at a desk gets updated at the end of the week, which means it is wrong for most of it.
Flat $99 a month for the whole workspace
One price covers the business, not one seat. There is no per-user rate to multiply, no tier to be upgraded into and no contact-count step. Budgeting for a CRM stops being a forecast of how many people you might hire.
Unlimited users, so the record is actually complete
Sales, support, finance, operations and the owner all get logins with permissions deciding what each can see. Per-seat CRMs quietly push teams to leave people off the system, and the customer history is incomplete exactly where it matters most.
Working on day one, not after a project
A sensible default pipeline, clean contact and company records and lead capture forms ship with the account. Rename the stages to match how you sell, import your contacts, and the CRM is live the same afternoon.
One account with Tallium Accounting and Marketing
The pipeline, the books and the campaigns share one login and one set of customer records. There is no integration to maintain between the quote you sent and the invoice you raised, because they are in the same system.
Built for WhatsApp-led selling
Enquiries that arrive by WhatsApp are captured as leads with a source tag and an owner, and the contact record carries the click-to-chat link. The conversation stays where your customers are. The commitments live where your team can see them.
Getting started, step by step
- Rename the default pipeline stages to Opportunity, Site visit, Estimate submitted, Negotiation, Awarded.
- Import contacts and companies from a CSV export of your spreadsheet, mailbox or previous CRM. Map the columns once and merge duplicates as you go.
- Rename the default pipeline stages so the board matches how you actually sell, then move your open deals onto it with values and expected close dates.
- Publish a lead capture form and put it on your website, so new enquiries create contacts automatically with the source recorded.
- Set the follow-up rule the team will keep: every open deal carries a next step with a date and an owner. This is the habit that decides whether the CRM works.
Frequently asked questions
Is a CRM useful for a contracting business with long sales cycles?
It is arguably more useful, because long cycles are exactly where memory fails. The value is not speed, it is that a bid submitted in March still has an owner and a next action in June, and that the estimate history is on the record when the award decision is finally made.
Can we track tenders and bids as deals?
Yes. Each tender is a deal with a value, submission date and expected award date, moving through site visit, estimate and negotiation stages. A dedicated tenders pipeline keeps bid work separate from repeat client work.
How much does Tallium AI CRM cost in Ireland?
Tallium AI CRM is a flat $99 USD per month for the whole workspace, billed in USD, which teams in Ireland usually compare against per-seat tools quoted in EUR equivalents. Unlimited users are included, so the price does not change when you hire. There are no per-seat fees, no feature tiers and no contact-count steps.
Does Tallium AI CRM charge per user?
No. Every plan includes unlimited users. That is the structural difference from most CRMs, and it changes behaviour as much as cost: when a login is free, support and finance go on the system too, and the customer record stops having holes in it.
Is Tallium AI CRM suitable for a small business in Ireland?
Yes. It is built for teams of two to fifty who need a pipeline that stays current, contact records the whole team can see, and follow-ups that happen on a date rather than from memory. In Ireland, where much of the selling happens over email and phone, the important part is that enquiries from those channels are captured as leads rather than lost in a phone.
How long does setup take?
Most teams are working in the CRM the same day. The account ships with a default pipeline, contact and company records and lead capture, so setup is importing your contacts and renaming stages rather than a configuration project. There is no implementation fee and no consultant required.
Can I import my existing contacts?
Yes. Export to CSV from a spreadsheet, mailbox, phone or your current CRM and import it, mapping columns to contact and company fields. Deals import with stage, value and owner, so an existing pipeline arrives intact rather than being rebuilt by hand.
Related guides
- Salesforce alternative in Ireland
- Lead management software in Ireland
- Pipedrive alternative in Ireland
- Sales pipeline software in Ireland
- Zoho CRM alternative in Ireland
- Sales CRM for construction and contracting companies in Mauritius
- Sales CRM for construction and contracting companies in Rwanda
- Sales CRM for construction and contracting companies in Oman
- Sales CRM for education consultants and training providers in Ireland
- Sales CRM for logistics and freight companies in Ireland
Browse every guide on the Tallium AI CRM solutions index, or see the full feature list and flat pricing.
Run your sales on Tallium AI CRM
Capture every lead, keep contacts clean and move deals through a pipeline you can see. Flat $99/mo for the whole workspace, unlimited users included.