Accounting software for travel agencies in the United Arab Emirates

A single trip can involve an airfare, a hotel, transfers, insurance and a visa — each bought from a different supplier at a different rate. By the time the supplier invoices arrive weeks later, the file is closed and nobody rechecks whether the package actually made money. Agencies often discover at year end that their busiest routes were their thinnest earners.

Some services you sell are standard-rated, some international transport is zero-rated, and what you can recover on supplier invoices depends on how the supply was structured and whether you acted as agent or principal. Getting it wrong on a VAT201 return means either overpaying the FTA or facing corrections later. Spreadsheets rarely track this at line level.

Corporate accounts book now and pay in 30 or 45 days, walk-in customers pay part cash and part card, and staff issue tickets on trust for regulars. Without a live receivables ledger, chasing payment becomes a memory exercise and cash gets tight in the quiet months between peak seasons.

Airlines claw back commission, hotels charge cancellation fees, and customers expect a clean refund. Each one needs a matching credit note, an adjusted VAT entry and a correction to the supplier account. Handled manually, these are the entries that break reconciliation.

Record each booking as a job with its own selling price and its supplier costs — airfare, hotel, transfer, visa, insurance — attached line by line. Tallium AI shows gross margin per booking, per staff member and per customer, so you can see which product lines and which corporate accounts genuinely pay their way.

Set the correct VAT treatment on each service you sell and each supplier cost you record, so standard-rated and zero-rated items stay separate all year. Tallium AI keeps a running VAT position with your TRN on every tax invoice and produces the figures you need for your VAT201 return. Treatment of travel supplies can be nuanced — confirm your specific arrangements with the Federal Tax Authority (FTA) or a qualified local tax professional.

Every corporate account gets a statement you can send in one click, with ageing that shows what is 30, 60 and 90 days overdue. Supplier balances update as consolidated airline and hotel invoices are matched off, so you know exactly what is owed in both directions before you commit to a big group booking.

Raise a credit note against the original invoice and Tallium AI reverses the revenue, adjusts the VAT and updates the customer balance together. Supplier cancellation charges and commission clawbacks are recorded against the same booking file, so your margin figure stays honest.