Brand Reputation

Manage what people find, before it costs you.

Before anyone buys, they search your name and read what comes back. A single unanswered complaint or a weak first page quietly costs you customers you never knew you lost, because the decision happens before you are ever in the room.

$299/mo per solution, $1,299/mo for all 6. Unlimited users.

What Tallium brings brand reputation

The specific advantage in this category, not the generic pitch.

Every mention in one stream

Reviews and mentions across Google, Facebook and the directories that matter, in one queue instead of five tabs nobody opens.

Answer before it settles

Negative-mention alerts with a drafted reply, so the response happens while it still changes the outcome.

Grow reviews deliberately

Review-request automation on a schedule, because a good average is built, not hoped for.

Control the first page

What appears when someone searches your name treated as a managed asset, with the content and SEO to shape it.

Before the callwhen your reputation does its work

Against the reputation point tools

Compared with Birdeye, Podium, Trustpilot.

Review monitoring and requests
Tallium

Yes, across sites and on a schedule

Birdeye / Podium / Trustpilot

Yes - this is what they do, and they do it well

Content and SEO to shape results
Tallium

Full SEO and content engine in the same app

Birdeye / Podium / Trustpilot

Not offered

Social listening
Tallium

Brand, competitor and keyword streams

Birdeye / Podium / Trustpilot

Partial

Paid and organic in the same place
Tallium

Yes

Birdeye / Podium / Trustpilot

No

Seats
Tallium

Unlimited

Birdeye / Podium / Trustpilot

Per seat, or per location

Against hiring an agency

A retainer in this category typically runs $800 to $2,500/mo for an ORM retainer.

Monthly cost
Tallium

$299/mo per solution, $1,299/mo for all 6

Agency retainer

$2,000 to $5,000/mo, usually on a 3 to 12 month term

Who can log in
Tallium

Unlimited users - your whole team, at no extra cost

Agency retainer

You get an account manager, not the tools

Who owns the accounts
Tallium

You do. Every channel and ad account is yours.

Agency retainer

Often the agency's ad accounts, pages and tooling

If you stop paying
Tallium

Your content, calendar and data stay in your workspace

Agency retainer

Access to their dashboards ends

Speed on a negative review
Tallium

Alert and drafted reply, minutes

Agency retainer

Escalation, then a call

Search-result work
Tallium

Included via the SEO solution

Agency retainer

Usually a separate scope and fee

Why brand reputation brands choose it

The four reasons this wins the decision.

01

Reputation is not a bolt-on here: it shares a workspace with the content and search that actually change what people find.

02

Sentiment and a rolling score give you something to manage against, rather than a vague sense that reviews are fine.

03

Competitor reputation benchmarking, so the score has a reference point.

04

Unlimited users, so whoever is closest to the customer can reply without waiting for a licence.

The solutions that run it

Same seven solutions underneath. What changes for brand reputation is the targeting, the offer and what counts as a result.

10 Brand Reputation case studies

The work, and the numbers it returned.

See the work

Questions

Can it remove bad reviews?

No, and neither can anyone else legitimately. It gets you answering fast, growing genuine positive volume, and shaping what else appears when someone searches you.

Does it cover more than Google?

Google, Facebook and the directories relevant to your category, plus social listening on brand and competitor terms.

Other industries

Built for brand reputation. Priced for anyone.

$299 a month per solution, $1,299 for all 6, 100 AI credits each and unlimited users. Pick what this category actually needs.