Solution
Know what people say. Answer before it costs you.
Reviews and mentions in one queue, scored for sentiment, rolled into a reputation number that moves, with AI-drafted replies and alerts the moment something negative lands.
$299/mo for this solution. Unlimited users on every plan.
What is included
Why teams run it here
One queue for everything said about you
Reviews and social mentions together, rather than four tabs and a Google Alert.
A score that explains itself
Rating, sentiment, how much of the negative you answered, and volume. The weighting is printed on the page.
Never miss a one-star
Unanswered negative reviews raise a high alert, deduped so it does not nag.
Replies drafted, never sent blind
AI drafts the reply, a human edits and approves. It never promises a refund you did not agree to.
The difference
Review tools handle reviews. This one sits in the same app as the social, ads and SEO that caused the sentiment in the first place, so the response is not a separate job in a separate tool.
How it works
The data-driven mechanism behind this solution — data in, model, act, measure, then loop. Engineered on evidence, not guesswork.
- Reviews + mentions
- Google / social streams
- Competitor terms
- Sentiment scoring
- Rolling reputation score
- Negative-mention alerts
- Drafted replies
- Automated review asks
- Answer before it spreads
- Rating trend
- Response coverage
- Trust → customers
The science, not guesswork
We monitor reviews and mentions across sources, score sentiment, and automate review generation and fast responses — reputation managed proactively.
Why this beats a regular agency
A typical agency does reactive damage control after the one-star has already cost you.
Against the reputation tools
Compared with Birdeye, Podium, Trustpilot.
Facebook live, Google Business in progress
Broad review-site coverage, this is their core strength
Email live, WhatsApp queued
SMS and email, well developed
Brand, competitor and keyword streams
Limited or add-on
Yes
No
Unlimited
Per location and per seat
$299/mo
Typically $250 to $400 per location per month
The honest verdict
Birdeye and Podium are good at reviews, and if reviews are genuinely all you need, they are a clean answer. The gap is everything around a reputation: the content and search work that shapes what else appears when someone searches your name, which a review tool cannot touch.
Against hiring an agency for this
A retainer for this discipline typically runs $800 to $2,000/mo.
$299/mo
$800 to $2,000/mo
Alerted immediately, reply drafted for you
Next working day, often longer
You approve every word
An account executive who does not know your customers
The honest verdict
An ORM retainer buys you someone watching. The problem is latency - a negative review costs you customers on the day it lands, not at the monthly call - and search-result work is almost always a second scope and a second fee.
Pricing for this solution
One flat price, no tiers. Unlimited users, no per-seat fees.
Everything on this page, billed monthly. Cancel any time.
Included with this solution, and rechargeable if you need more.
Invite the whole team. There is no per-seat fee, ever.
Results
Aggregate results across brands run on Tallium AI Marketing.
Questions
Can you remove bad reviews?
No, and neither can anyone else legitimately. What moves the number is answering fast, growing genuine positive volume, and shaping what else ranks for your name.
Which sites are covered?
Google, Facebook and the directories relevant to your category, plus social listening on brand, competitor and keyword terms.
How fast are the alerts?
Negative mentions alert with a drafted reply, so the response happens while it still changes the outcome.
The other solutions
Turn this solution on today.
Sign in, answer two questions, and the app generates your first week of content in minutes.